Employment Opportunities
• Now hiring · Support Coordinator
Support coordination, and nothing else
We’re an independent, boutique NDIS provider in Bendigo. We don’t run accommodation, we don’t do therapy, and we don’t sell the services we recommend. Which means you get to do the job properly.
WHY PEOPLE COME TO US
You’ll never be asked to recommend your own employer
In a lot of organisations, support coordination sits next to an accommodation arm or a therapy team, and there’s a quiet pull to fill the beds and the calendars. Everyone knows it. Nobody says it.
We don’t have that problem, because we don’t have those services. Support coordination is the only thing we’re paid for. Your recommendations are yours, and the only interest in the room is the participant’s.
The other half of it is workload. We have KPIs – we’re a business – but they’re set so the job stays possible. If you’ve left a role because the numbers ate the practice, we’d like to talk to you.
Open role
Support Coordinator
You’ll work alongside participants to find, coordinate and put in place the supports in their plan – informal, mainstream, community and funded. You’ll help them build skills, get connected locally, and move toward more independence on their own terms.
Day to day, that looks like:
Connecting participants with providers who genuinely suit them. Keeping service agreements, bookings and NDIA reporting on track and on time. Making sure people understand what they’ve agreed to. Hunting down the right OT, speechie, physio or assistive tech. Tracking progress against goals – and being honest when a support isn’t working.
Being honest about it
What you’ll need — and what we’ll teach you
Long “essential” lists put good people off, especially people who’d bring lived experience to this work. So here’s the short, true version.
What you'll need
- At least 12 months as a Support Coordinator — or equivalent experience elsewhere in the sector
- A relevant qualification (Diploma of Community Services, Cert III/IV in Disability or similar) or demonstrated experience that stands in its place
- Clear, careful writing — case notes and reports are a real part of this job
- Comfort with cloud-based systems, email, Teams and video calls
- Current Victorian driver’s licence, NDIS Worker Screening Check, and the right to work in Australia
If you meet most of this and you’re unsure about the rest — apply anyway and tell us.
What we'll teach you
- The NDIS price guide, procedural guidelines and how they change
- Our systems, our reporting, and how we track participant outcomes
- Working with complexity — risk, escalation, and knowing when to hand something on
- The Bendigo provider landscape: who’s good, who’s got capacity, who picks up the phone
Lived experience of disability is genuinely valued here, and several of our team bring it.
What you get
The parts that actually matter
Independence, structurally
KPIs that leave room
A team that shares
Training that's funded
Flexible working
What happens next
Our process, so there are no surprises
You’ll know at every stage where you stand and what’s coming.
First
You email us
Send a CV and a few lines about why. No portal, no logins, no twenty-field form.
Then
We reply
Either way, and within a week. You won’t be left wondering.
Next
A conversation
One interview, with Justine and a coordinator. We’ll send the questions ahead of time.
Finally
Checks, then an offer
Referees and screening check, then paperwork and a start date that suits you.
Tell us what you need to interview well. Questions in advance, a written option instead of a phone call, a break part-way, no fluorescent room, extra time. Asking costs you nothing and counts against you in no way whatsoever — it’s information, not a red flag. Most of our team have asked for something at some point.
Sound like your kind of place?
Send your CV and anything else you think is relevant. If you’re not sure whether you’re right for it, send it anyway and say so — we’d rather have the conversation.
Applications go to enquiries@yourpathsc.com.au