Employment Opportunities

Support Coordinator

Bendigo & Surrounding Areas

Full Time

(Above Award Wages) + Super

We are looking for like-minded, passionate and experienced NDIS Support Coordinator to transfer their skills and experience to a great independent boutique company. Offering a full-time position for the right candidate who has experience working within all areas of disabilities and age groups.

The Role

As an NDIS Support Coordinator you will work with participants to search for, coordinate and implement all supports in their plan, including informal, mainstream, community and funded services and resources, whilst you actively support participants to build on their skills and work with them to increase their ability to access their local community and achieve greater independence.

You will be responsible for:

• Coordinating and connecting required supports for participants, with providers that will best support their need
• Ensuring participants service agreements, service bookings and NDIA reporting requirements are all managed effective and completed on time
• Ensuring participants understand their responsibilities under service agreements
• Researching and sourcing specialised services to meet the participants needs, such as Occupational Therapist, Speech Pathologist, Physiotherapist, Assistive Technology, and so forth
• Preparing and monitoring the progress of participants goals and evaluating effectiveness of their supports

The Candidate:

To be successful in this role you will be a highly motivated and energetic candidate with strong verbal and written communication skills having worked in a similar role. You will be passionate and thrive on supporting participants with implementing their NDIS Plan successfully with exceptional outcomes for the participant and their families.

Required Experience, Skills and Qualifications:

• MUST have minimum 12 months experience as a Support Coordinator. Or equivalent experience in other areas in the Industry.
• Relevant Tertiary qualifications including – Diploma in Community Services; or Certificate III or IV in Disability or equivalent; or significant demonstrated experience and skills in community services delivery
• Lived experience is valued
• Demonstrated knowledge and experience in delivering “person centered” supports
• Successful experience in coordinating responsive, individualised support to participants with complex needs and their families
• A sound working knowledge of relevant legislation, NDIS procedural guidelines, NDIS price guide and the full range of community services that may be required by participants
• Understand and know what Support Coordination is, and have a vision on your own career goals and job satisfaction
• Excellent case notes and report writing discipline
• Confident IT system skills, including cloud based software
• Ability to work in a team or autonomously
• Excellent communication skills with a range of people with diverse communication needs – i.e. building and maintaining rapport over emails, video conferencing (Zoom / Microsoft Teams) and phone essential
• Ability to assess risk and apply mitigation strategies
• Excellent administration skills and the ability to interpret information guides, processes, and policy documents
• Excellent time management and demonstrated ability to prioritise and self-motivate
• Advanced stakeholder relationship building, conflict resolution, and negotiation skills
• Solutions focused
• Current Victorian Drivers License
• NDIS National Screening Check
• Rights to Work in Australia

What are the Benefits:

• Supportive and friendly team with a commitment to knowledge sharing and continuous improvements
• Independence from direct supports delivery
• Permanent role
• Career opportunity with support
• Professional training and development
• Competitive pay rate benefits
• Flexible working environment
• A healthy approach to KPI’s that maintains our person-centered values
• Above award wages + Super

When you are employed by YPYWSC you will become part of an accepting, caring, and trained team of coordinators with a track record of working alongside people with disability to bring their goals and plans to fruition and celebrating their successes in ways that are meaningful for them, you will be able to provide de-identified examples of your own record of success.

Application:

Please email us all your relevant documentation for this position to enquiries@yourpathsc.com.au.